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Reporting Crimes

General Procedures

WHEN TO CALL THE POLICE

The police should be called any time and every time activities are considered suspicious. If a behavior that is witnessed is a dangerous situation that could lead to a threat of the public's safety, then this too would constitute a phone call to the police. Don't hesitate to call the police, as the life or property in danger could be at stake.

IT'S OKAY TO BE WRONG

The police department knows and understands that citizens can't always be right about what they think is suspicious or wrongful activity. All the department expects is that their community takes the initiative to also look out for its best interests.

If an individual calls the department and the incident reported turns out NOT to be a legitimate situation, the police will most certainly NOT hold the caller at fault for the call. It is the police department's responsibility to respond to concerns of the community that may jeopardize the safety of the public.

HOW TO REPORT AN EMERGENCY

DIAL 911

The following are tips on how to report a crime to the police department:

	Immediately Dial 911
	Specify the type of emergency: Police, Fire or Medical.
	Follow guidelines – Give name, where, what, who, when and additional applicable information.
	Is the emergency about to happen, happening now, or has just occurred?
	If it is a police emergency, clarify whether weapons are involved.
	Give the most accurate description possible of suspect(s) or vehicle(s) involved and any additional information that may prove useful to the police department.
	Do exactly as the 911 operator says if instructions are given during an emergency.
	Please Remain Calm! Please remember that 911 calls are to be used for emergency purposes only.

HOW TO REPORT AN EMERGENCY WHEN YOU CAN’T SPEAK

If you need help and cannot speak:

	First Dial 711, then press the appropriate number to get the help you need (for those with touch-tone-telephones only):
		For Police Assistance, press "1"
		For Fire Department Assistance, press "2"
		For an Ambulance, press "3"

HOW TO REPORT NON-EMERGENCY SITUTATIONS

(MONDAY THROUGH FRIDAY, 8:00 AM THROUGH 5:00 PM)
Call the Police Department's Business Line: 936-372-2525

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